OTP-verified intake, multi-step KYC capture, document upload, PEP and third-party checks, and a back-office case manager — all on the same audit ledger your regulator will read.
A real walk-through of the customer journey — from intake to KYC capture to the back-office case file.
The customer never visits a branch. Each form field, OTP, document and consent lands in the same case file your reviewer opens minutes later.
Pick the ID type, capture front and back with the on-device camera, then a selfie for liveness. Every image is stored alongside the case — screens below are from the live product.
Customer chooses the ID type (passport, national ID, driver's licence, residence card) and captures the front with the on-device camera. Auto-frame and glare detection happen before upload.
Same flow for the back of the document. Legibility is checked before the customer can advance — no blurry captures end up in the case file.
A guided selfie capture with face-frame alignment. Liveness check compares against the ID photo and screens for deepfake / injection attacks before the case is created.
The customer never sees the compliance machinery. The reviewer never sees a draft form. Both portals share the same database, the same audit log, the same case ID.
Phone-first journey customers complete on their own. OTP-verified intake, smart address capture, and the KYC document flow shown above.
Where your KYC team lives. Each submission lands as a case with status, evidence, risk band and analyst notes.
Form, verification, review, compliance exceptions, notifications, audit trail, regulator inspection — out of the box.
Every submission becomes a case with a status, an SLA timer, and an evidence packet ready to read.
Every field, every consent, every audit entry maps to a published expectation.
Sandbox tenant with your branding, your jurisdiction's risk-band rules, and your document templates. Onboard a fake customer end-to-end in under twenty minutes.
