Clients

Trusted by regulated businesses across 18 countries.

From central-bank-licensed financial institutions to growing DNFBPs, our clients share one thing in common — they cannot afford to get compliance wrong.

Global Presence · Local Service

Where our clients sit — and where we serve them.

Three offices, twenty-plus jurisdictions, one team. Whether you operate in the GCC or West Africa, a named officer covers your region during local business hours.

Live Network 3 offices 18+ countries 24/7 coverage < 60s first response
Toronto Sharjah Dubai
Head Office
Active client coverage
Pulses indicate live screening activity

North America

2 countries
  • 🇨🇦 Canada
  • 🇺🇸 United States

GCC & Middle East

6 countries
  • 🇦🇪 UAE
  • 🇸🇦 Saudi Arabia
  • 🇰🇼 Kuwait
  • 🇶🇦 Qatar
  • 🇧🇭 Bahrain
  • 🇴🇲 Oman

Africa

7 countries
  • 🇿🇦 South Africa
  • 🇳🇬 Nigeria
  • 🇰🇪 Kenya
  • 🇺🇬 Uganda
  • 🇬🇭 Ghana
  • 🇸🇩 Sudan
  • 🇳🇪 Niger

Europe & Asia

6 countries
  • 🇬🇧 UK
  • 🇩🇪 Germany
  • 🇫🇷 France
  • 🇮🇳 India
  • 🇸🇬 Singapore
  • 🇭🇰 Hong Kong
18+
More countries served on-demand
🇲🇽 Mexico🇧🇷 Brazil🇪🇬 Egypt🇲🇦 Morocco 🇹🇿 Tanzania🇪🇹 Ethiopia🇿🇼 Zimbabwe🇲🇿 Mozambique 🇨🇲 Cameroon🇸🇳 Senegal🇨🇮 Côte d'Ivoire🇲🇼 Malawi 🇪🇸 Spain🇮🇹 Italy🇳🇱 Netherlands🇨🇭 Switzerland 🇲🇾 Malaysia🇮🇩 Indonesia
27+
Years of Excellence
18
Countries Served
95%
Customer Retention
1M+
Daily Transactions
Verticals served

From the largest banks to a single law firm.

The same engine. The same coverage. Pricing that flexes to your scale — every regulated category we serve.

Banks & Lenders
Regulated Financial
Credit Unions
Regulated Financial
Money Service Businesses
Regulated Financial
Payment Service Providers
Regulated Financial
Crypto & Digital Asset Exchanges
Regulated Financial
Securities Dealers
Regulated Financial
Insurance Companies
Regulated Insurer
Casinos & Gaming
Regulated Gaming
Real Estate Brokers
Regulated Trade
Precious-Metal & Stone Dealers
Regulated Trade
Law Firms
Regulated Professional
Accountants & Audit Firms
Regulated Professional
Sophisticated Investors
Regulated Investor
Geography

Operating across the GCC, Africa and Asia.

Multi-currency, multi-language, multi-jurisdiction — deployed wherever financial-crime regulation matters.

UAE· Saudi Arabia· Kuwait· Oman· Bahrain· Qatar· Pakistan· India· Kenya· Nigeria· Egypt· Bangladesh· Sri Lanka· UAE· Saudi Arabia· Kuwait· Oman· Bahrain
Coverage & Service Levels

A network operations team that doesn't sleep.

From Sharjah, Dubai and Toronto our compliance and engineering teams keep watch around the clock so an alert never sits idle.

24/7
Network operations
< 60s
First-response SLA
99.95%
Platform uptime
4 langs
EN · AR · FR · 中文
28+
Compliance specialists
Client Experiences

Compliance teams who picked us — and stayed.

Quotes from compliance officers and operations leads who run LiveEx-Shield in production. Names redacted at client request.

A regulator asked us for a SAR-readiness review. We pulled the audit trail, exported the narrative, and closed the inspection in two days. The platform did the heavy lifting.

CD
Compliance Director
Tier-2 Bank · UAE
★★★★★

Our PEP false-positive rate dropped from 14% to under 4% in the first quarter. The configurable lists let us tune by jurisdiction without touching code.

HF
Head of Financial Crime
Money Exchange · Dubai
★★★★★

The Sharjah team replied to our integration question at 02:14 local time — with working code. That's the kind of support we couldn't get from the incumbents.

CT
Compliance Tech Lead
Remittance House · Bahrain
★★★★★

Onboarded in three weeks — including data residency in our home region and SOC2 evidence. The case manager replaced four separate tools we used to stitch together.

AC
AML Compliance Officer
DNFBP · Saudi Arabia
★★★★★
Support Channels

Multiple paths to a real human.

No automated phone trees, no offshored chat farms. Every support route on this list lands with a named compliance or engineering officer in Sharjah, Dubai or Toronto who is empowered to act on your case.

Our duty rota covers GCC and North-American business hours with handover at 18:00 local. Your case never goes idle simply because the sun sets in one office.

Email the duty officer →
  • Email Support Reach the duty officer at any hour — typical reply within 60 minutes. admin@liveexshield.com
  • Tiered Escalation L1 case-officer triage → L2 compliance lead → L3 platform engineering. Always traceable in your case manager.
  • Regulator Liaison When your regulator calls, we provide audit packets, sample files and SOC2 evidence within 24 hours.
  • SNAP-AI Assistant Self-serve answers and guided walk-throughs — see the floating assistant on this page.
  • 24/7 Network Operations Sharjah + Dubai + Toronto duty rota with handover at 18:00 local. Status page, incident comms, and root-cause reports within 5 days.
Get in Touch

A real human reads every message — usually within an hour.

Whether you need a price, a sandbox key, or a face-to-face walkthrough — write to us once and we will route you to the right team across our three offices.